Shipping policy

Last Updated: 13 August 2026

Processing Times

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

All delivery times provided are estimates only and are not guaranteed. Delivery delays can occasionally occur due to carrier delays, customs processing, or other unforeseen events outside our control. We are not liable for any shipping or delivery delays once an order has been dispatched.

Shipping Costs & Responsibility

  • Customer Responsibility: Customers bear all associated shipping costs for orders, including returns for size exchanges, change-of-mind requests, or defective products.

  • Non-Refundable Shipping: Shipping fees are non-refundable. If you receive a refund for a defective product, the cost of initial shipping will not be included in the refund.

  • Return Shipping: For information on returning items for an exchange or refund within the eligible timeframes (4 days for defective items, 14 days for unworn size/mind changes), please refer to our Return & Refund Policy.

Risk of Loss & Order Tracking

Once your order has been transferred to the shipping carrier, the title and risk of loss pass directly to you. You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped.

We are not responsible for lost, stolen, or damaged packages after transfer to the carrier. If your package is damaged or lost in transit, please save all packaging materials and damaged goods before filing a claim directly with the carrier.